When I originally considered coming to New Image almost seven years ago due to a thinning problem. Regrettably I decided against coming because I wanted a smaller more personal environment. I believed from the advertisement on TV that New Image was a large company that was very impersonal. HOW WRONG I WAS. After experiencing a virtual nightmare with another company. I requested information again from several companies including New Image.

When I first entered the office I sat and waited a few minutes before being escorted upstairs. To say the least I was actually shocked, because I expected to find this super large, impersonal facility, who was only interested in numbers not people. What I found upon my initial visit was a very warm, personal operation with people who actually cared about what I was going through. Whatever you do don't lose that caring, giving, and concerned atmosphere that you have there. Your facility Kathy and Cookie are priceless gifts. Ones for which I will always be grateful.

To my surprise I noticed new growth in just 4 weeks after my surgery and postoperative low level light therapy. I was not expecting to see as much new growing hair in such a small amount of time. During my initial consultation I was told it would take a few months, and that the follow up light therapy would help me heal and start growing in less time. But! Every time I finished a light therapy session a day or two latter I noticed more growth. After 6 months the fullness now is unbelievable. In the beginning I was thinking I may want a second transplant session, cause I wanted the most fullness I could get, but I am so pleased, I decided to save the money, thank you! After experiencing and reading more about laser light therapy I will be purchasing additional sessions to enhance my hair volume.

Dave and Cookie are extremely helpful and have been there every step of the way. I have worked a lot with Dave and his honesty, professionalism, and reassurance have been outstanding. I would recommend New Image for any man or woman who has a hair loss problem.

When I started losing my hair, I had a really hard time dealing with it. I didn't like what I saw in the mirror. It just wasn't me. I wasn't sure what to do about it, but I knew it would just get worse if I didn't do something. I had seen a commercial for New Image Hair Clinic so I decided to give them a try. It was one of the best decisions I've ever made. From day one I was treated with courtesy and respect. The staff understood my problems and concerns and helped me get back the look I lost. Now when I look in the mirror, it's me again.

Upon my first appointment Alan told me that he could make me look 10 years younger. Well, he was wrong. I had gone to the thrift store to look for items my daughter wanted and they said there was a sale for people over 55. I showed them my drivers license and that I was now 71. Another lady standing by stated that she did not want to make me feel bad that she felt I was near 55 to begin with. So, Alan made me look much, much younger than the 71 --he made me look 16 years younger!!! Thanks to him and Sal (who makes me feel so relaxed and not self conscious while there) and to all your staff!

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  • I just wanted to tell you how wonderful, and caring everyone is at your salon...my experience yesterday was just as warm and welcoming as my first. You are all doing a first rate job. Thank you for making what could be a very uncomfortable situation for me, painless.

    — Elaine

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