What Customer Service Means To Us

For the second year in a row, New Image won a “CMUS Talk of the Town Customer Satisfaction Award,” and we couldn’t be more proud. It got us thinking; great products are only half the New Image equation. The other half is great customer service.
The “Talk of the Town” award means so much to all of us at New Image, because it is awarded based on customer votes. Through websites, blogs, social networks, business rating services, etc., our customers have awarded us five stars two years in a row for excellent customer service.
New Image founder A. Frank Petrosky says, “The client is the most important person to walk through our door. They are the focus of everything we do and they allow us to do the work that we love.”
More than anything the “Talk of the Town” award tells us we’re doing the job we set out to do: offering the latest technology in hair restoration while exceeding clients’ expectations. New Image Hair Clinic has systems in place to put clients’ cares and concerns at the top of the priority list.
New Image Hair Clinic couldn’t be successful without its dedicated team of consultants, who have more than 150 years of combined experience in hair restoration. We understand the best and latest in hair restoration procedures, as well as the psychological aspects of losing your hair. “The experienced consultants will guide clients through the process of regaining their hair and help them make the right choice,” says Petrosky. “Our educated staff has the expertise to service our clients with the utmost professionalism and care.”
The “Talk of the Town” award is presented by Talk of the Town News, Customer Care News magazine and Celebration Media U.S. For more info, check out the Talk of the Town website.


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  • I would like to thank the whole New Image staff for Making me feel welcome upon my visit to your clinic. I really appreciate your time and look forward to seeing all the good people again. Best of luck always!
  • “The positive atmosphere at New Image was noticeable at all levels. The staff was helpful; upbeat and genuine.”“I knew from the moment that I walked through the door that I was going to feel relaxed about my hair thinning.”“Flexibility to…
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